Updated on 2025-07-18
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5min read
Mobile Unlocked claims to remove carrier locks from nearly all phone models and that too over the air. However, it will charge you a hefty fee for any unlock. So, a few questions come to mind: does Mobile Unlocked really work and is it even legit or safe?
This latest Mobile Unlocked review will clear that up. We’ll start by explaining what the service actually offers. Then, we’ll walk through what real users have said, both the good and the bad. You’ll also see how it works to remove carrier restrictions and how it performed during our own tests. If you’re dealing with other types of iPhone locks, like screen lock and iCloud lock, we’ll also introduce you Passixer iPhone Unlocker.
Introduction to Mobile Unlocked
MobileUnlocked.com is a remote, online service designed to remove carrier and SIM locks. You simply have to provide three details: IMEI, device model, and current carrier. And their system will check the unlock eligibility and unlock your device. So, you can switch SIM cards once the network lock is removed from your phone.
It supports a wide range of models: iPhones, cellular iPads and Apple Watches, as well as Android phones (Samsung, Sony, and more).
Important: Many users confuse SIM lock removal with iCloud unlocking. Mobile Unlocked does not remove Apple Activation Lock (iCloud). It is strictly a network unlocking tool for compatible devices.
Is Mobile Unlocked Legit?
When it comes to operational legitimacy, yes if you use Mobile Unlocked to unlock your own phone whose contract has ended.
As for the legal side of things, Mobile Unlocked operates in the gray area of IMEI unlocking: sometimes, using it doesn’t void your phone’s warranty and you’ll not get flagged by your carrier either. It is not fully approved by Apple or carriers either.
Is Mobile Unlocked Safe to Use?
Safety really comes in two parts:
Starting with whether the site is safe: yes, it’s safe to visit. MobileUnlocked.com is SSL-secured, doesn’t show malicious ads, and the interface is clean. You can even change languages to understand the process better.
As for paying the service and unlock rate, it depends on your personal comfort with risk. Based on the hundreds of reviews, we’ve gone through our own testing, the unlock does not work on all models all the time. Sometimes it delivers exactly what it promises. Other times, users report incomplete unlocks or no service at all.
One important piece of advice: Don’t pay for the same unlock twice. If it doesn’t work the first time, skip it and move on. Trying again usually won’t fix the issue and you’ll just end up losing more money.
Consumer Reports About Mobile Unlocked
When it comes to consumer feedback, the reviews are mixed. Many people share stories of smooth, fast unlocks. And just as often, you’ll find reports of delays, surprise fees, and unresolved tickets.
We took a deeper look at three major platforms, including Reddit, BBB, and Trustpilot, to get a better sense of the full picture.
From Reddit
On Reddit, the debate is heated. A few users did report successful unlocks, but even they mentioned extra fees midway. A large number of posts (90% or more) are clear warnings saying “do not use Mobile Unlocked”. Some Redditors outright call it a scam.
There are multiple reports of being charged something like US$14.99 first and then asked to pay US$50 or even US$95 later. Some say this cycle keeps going without ever receiving an actual unlock. So overall, there’s a widespread concern on Reddit.
From BBB (Better Business Bureau)
Mobile Unlocked has an F rating on the BBB, which is the lowest possible score. It failed to respond to at least 15 complaints filed against the business. The company is also not accredited by the BBB.
From Trustpilot
On Trustpilot, things are slightly more balanced.
Mobile Unlocked holds 3.6 stars out of 5, based on over 6,900 reviews. Many users gave 5 stars, praising the fast and easy service. However, a closer look also shows a high number of 1-star reviews, where users mention failed unlocks, no refunds, or unexpected charges mid-process.
How to Unlock Phone SIM with Mobile Unlocked
Here is how to use Mobile Unlocked to remove network restrictions from your phone(iPhone as the example).
Step 1. Dial *#06# on your phone to find your IMEI number.
Step 2. Go to mobileunlocked.com. At the top, choose Unlock Phone and pick your brand, say, iPhone.
Step 3. Select the model (like iPhone 15 Pro Max) and choose your country. Then, pick the network that you want to unlock from your phone and drop in the IMEI.
Step 4. Once you’ve entered the IMEI, the site checks will be marked as VALID and shows your device model. If everything looks right, click Unlock iPhone to continue.
Step 5. On the payment screen, confirm your email and see the final cost (for iPhone 15 Pro Max, it was around US$ 24). Accept the terms and wait for confirmation.
Step 6. Mobile Unlocked will try to “Whitelist” the IMEI from your carrier.
- On an iPhone, the unlock will happen automatically (over-the-air). So, you can just insert a different SIM and check if it works.
- For Android phones, you’ll receive a network unlock code via email. You’ll also receive the instructions on how to use it.
How Long Does Mobile Unlocked Take to Unlock a Phone?
The actual unlocking period depends on a few things, like your carrier, the phone model you’re trying to unlock and also the region you’re in. For instance, in the US, the site says they’ll unlock it within 24 hours, but it rarely happens like that. Some users on Trustpilot have mentioned that it worked within 5 to 6 hours and they could swap the SIM and everything went fine.
However, not everybody had the same experience. Some say the progress got stuck at 90% for up to 60 days and still not marked as complete.
What’s problematic is many users don’t receive emails or SMS updates during the process.
Bonus: How to Unlock iPhone Passcode If Forgot
If you need professional software to unlock your iPhone screen lock, then Passixer iPhone Unlocker must be what you want. Passixer iPhone Unlocker is a desktop-based tool that helps you remove disabled or unavailable screen from your iPhone, whether your phone is locked due to forgotten 4-digit PIN, 6-digit code or alphanumeric passcode, unworkable Face ID or Touch ID, or even a broken screen. It doesn’t even require your Apple ID credentials or anything else to fully unlock any iPhone or iPad model, unless you are unlocking an iPhone with Find My on.
Besides screen lock removal, Passixer can also help you regain access to your iPhone locked with Activation Lock or MDM without the original credentials.
Key Features:
- Remove the old Apple ID tied to your iPhone/iPad when you forgot the password or lose access to your Apple ID.
- Delete Screen Time passcode in minutes without erasing your apps or data.
- It is compatible with all iOS and iPadOS versions.
- Turn off Find My Activation Lock, preventing your from being tracked by previous owner.
How to Use Passixer to Unlock iPhone Without Passcode
Step 1. Download Passixer iPhone Unlocker on your computer—Mac or Windows, both work. Open it, choose Wipe Passcode and then plug in your locked iPhone or iPad.
Step 2. Passixer will automatically detect your device and show the device details. Click Start and it’ll begin downloading a fresh firmware file that fits your exact model.
Step 3. Once the firmware is ready, type 0000 and hit Unlock. That’s it. Your passcode, Face ID, or Touch ID will be gone within minutes.
Conclusion
Mobile Unlocked allows for carrier freedom if your phone model and region are supported. However, the service comes with its fair share of red flags, like mixed reviews and hidden fees. So, it is hard to recommend blindly.
And if you’re looking for a tool that handles more than just SIM unlocks, Passixer iPhone Unlocker is helpful, which removes forgotten passcode, locked Apple ID, iCloud Activation Lock, MDM restrictions, or even Screen Time limits. It’s compatible with every iOS version and gives you back control of your iPhone or iPad within minutes.