Official SIM Unlock Review: Does It Work As Promised?

Search for SIM unlock on Google and guess what? Official SIM Unlock shows up right at the top, thanks to its matching name. Like hundreds of other tools out there, it claims to remove carrier locks from your device.

So, how much does it really cost to use this service? What do you need to get started? And most importantly, what are real users saying about it? In this quick guide, we’ll answer all that, plus show you exactly how to use Official SIM Unlock to remove a carrier lock.

And if your issue goes beyond the SIM, say you are locked out of your iPhone or you’re stuck with iCloud Activation Lock, we’ll also show you how to fix that using Passixer iPhone Unlocker, a powerful desktop tool designed just for that.

What Is Official SIM Unlock?

Official SIM Unlock, as the name suggests, is an online service that helps remove carrier locks from your mobile devices, whether that’s an iPhone, Android, iPad, or even an Apple Watch. It also supports a wide range of devices and carriers. And yes, the entire process works remotely.

All you have to do is send your IMEI number (they’ll even help you find it), select your device and carrier and wait for the unlock to complete.

While it is similar to dozens of other services, it takes the edge by keeping the unlocking time to 1-15 minutes after payment.

Is Official SIM Unlock Legit?

Official SIM Unlock has been around for a while, at least since early 2024 (as per BBB records, which list a file opened on March 20, 2024).

However, it’s important to note that the company is not accredited by the BBB.

Another thing to keep in mind is that their support is pretty limited—only through email: there is no phone number or live chat.

Still, the site looks clean, it’s ad-free, and it does offer a fairly common service—removing carrier locks from your phone using IMEI number. So yes, the company is active and has helped users, even if it’s not perfect.

Is Official SIM Unlock a Scam?

Let’s be clear, “scam” is a heavy word. However, when a service advertises 100% success rates and promises 15-minute unlocks, it’s fair to wonder if those claims always hold up. The best way to answer that isn’t through ads, but it’s by looking at real user experiences. What do people online say? Did it actually work for them?

Some users left 5-star reviews, calling it “an easy process” and saying the unlock was completed within minutes. So clearly, it works for some.

And the most common issue users raise is that the two-step payment model. First, you’re asked to pay an eligibility fee: around $30. Then, once that’s done, there’s another charge called the “unlock fee”. And this second fee? It’s not shown upfront. That’s where things get messy for many.

What Do Reddit Users Say?

On Reddit, the vibe is definitely more negative. Some users report paying $26 at first and then being told they’d need to pay $190 more, only to never receive the unlock. And across the board, it’s that hidden second charge that most people are angry about.

To be fair, the company does have a defense. They say many users check eligibility and then leave, wasting resources. So they charge early to filter serious users. And they argue that official unlocking via Apple or a carrier will cost you 3–4x more, so this route is still cheaper. That explanation is also given in one of the Reddit threads.

What Do Trustpilot Reviews Say?

Now, over on Trustpilot, the service holds a 3.2 rating from 4,000+ reviews. What’s interesting is the split: 5-star and 1-star reviews are almost neck and neck.

That usually means one thing—it either works really well or it doesn’t work at all. And when it doesn’t? The usual complaint is of no response and no reply after it has failed to unlock.

Is Official SIM Unlock Free?

Well, by now, it’s pretty clear: it’s not free. And in fact, what many users dislike is the two-step payment system that it’s known for.

• Unlocking any carrier on any device model usually starts at around US$24.99.
• There are follow-up charges between US$80 to US$160, depending on the case.

There is also a carrier check tool that costs US$ 3.99, but it only tells you which carrier your phone is locked to, which many users find unnecessary.

Now, some users have mentioned getting random discounts of US$10 or £10, but even with that, paying US$19 and not getting an unlock still is a bad deal. On the other hand, if it works, then great.

So what’s the correct price? Based on user experiences, it can be anywhere from US$19 to US$200. And the results are pure luck.

How Does Official SIM Unlock Work?

You don’t need to download any app or run software to use Official SIM Unlock. It works directly using your IMEI number. That means everything happens remotely(over the air) and the process is handled on their end.

If you don’t know IMEI, dial *#06# on your Android or iPhone. A 15-digit code will appear.

Here’s how to unlock your carrier from your iPhone or Android step by step:

Step 1. On the Official SIM Unlock site, click Unlock Phone on the homepage.

Step 2. You’ll see a list of phone brands. Tap on your model, like iPhone, Samsung, Motorola, or Huawei, and tap Unlock Now.

Step 3. A webform will appear: use the drop-down menus to select your country and current carrier. Then, enter your IMEI number.

Step 4. Click the blue Unlock Phone button to proceed.

Step 5. You’ll be shown the payment page: you can use Visa, Mastercard, or other methods listed. Once paid, wait for the carrier unlock confirmation.

Step 6. If it’s successful, you’ll receive a text message confirming your phone is now unlocked.

Bonus: How to Unlock iPhone Without Passcode

Let’s say your iPhone isn’t carrier-locked but it’s locked with a passcode or Face ID. And now, you’re locked out. That’s where Passixer iPhone Unlocker comes in.

Passixer is designed to remove any kind of screen lock from your iOS device, whether it’s a 4-digit/6-digit passcode, an alphanumeric password, or even Face ID/Touch ID. It enables you to access your locked iPhone when you’ve forgotten the screen passcode, either because you rarely use the device or have just set a new one. When your phone screen is unresponsive, it also allows you to get into the device without passcode or Face ID.

It’s worth mentioning that Passxier offers more than just screen lock removal. It can even remove Apple ID, Screen Time restrictions, iCloud Activation Lock, and MDM from your iDevice without password.

Key Features:

• Delete old Apple ID from your own iDevice or remove previous owner’s Apple ID from the second-hand iPhone/iPad.
• Bypass iCloud Activation Lock on used iPhone without previous owner’s help.
• Clear MDM profiles without touching the rest of your data.
• Get rid of Screen Time passcode instantly without erasing.

Steps to Use Passixer to Unlock iPhone Passcode

Step 1. Open Passixer iPhone Unlocker on your computer. Then, connect your iPhone and click Wipe Passcode.

Step 2. Now, check the device info and click Start to download the matching firmware file needed to remove the passcode.

Step 3. After the firmware finishes downloading, click Next. When asked, enter 0000 and hit the Unlock button. Keep your device plugged in and once the process is complete, you’ll see a message: “Wipe passcode successfully”.

Your iPhone is now unlocked and you can set it up like new.

Conclusion

Official SIM Unlock isn’t all that different from dozens of other SIM unlocking services, except for its 15-minute delivery promise. Nearly half the users are unhappy (if you go by Trustpilot), so it’s really up to you whether to try it or not.

However, when it comes to removing a forgotten passcode from an iPhone, there’s no need for guesswork. You can use Passixer iPhone Unlocker to remove not just screen passcode but other types of iOS locks too.