The Unlocking Company is one of the names you’ll come across if you search for carrier unlock services. It promises to lift SIM restrictions on both iPhone and Android devices, letting you switch to the carrier of your choice.
In this review, we’ll see how well it performs in 2025 from its features, pricing and what real customers have experienced. We’ll also suggest modern alternatives like Passixer iPhone Unlocker which has become the go-to choice for quick and reliable iPhone’s SIM unlocking.
Features of The Unlocking Company
The Unlocking Company is an online site that can remotely remove carrier locks from both iPhone and Android devices.
It supports a wide range of Android brands and iPhone models.
- When it comes to Apple devices, support is broad. It covers iPhones from older models like iPhone SE and iPhone X to the newest ones like iPhone 16, 16 Pro Max, and beyond. It even supports some of the Apple Watch and iPad models.
- On the Android side, the coverage is just as wide. The Unlocking Company works with Samsung, Huawei, Honor, HMD, Google Pixel, Realme, Revolve and Sony.
If successful, the unlock is permanent. That means once your device is unlocked, it will stay unlocked for good.
In some cases, The Unlocking Company also claims to handle IMEI blacklist removal. That gives it a broader scope, compared to standard carrier-unlock-only providers.
Pricing of The Unlocking Company
The Unlocking Company does not follow a single fixed pricing model. Costs vary depending on your phone brand, carrier, region and model. The company also markets itself as offering the “lowest prices in the market”.
For example, when trying to unlock an iPhone 16 Pro Max locked to AT&T in the U.S., it showed us an initial price of US$27.99. However, this was only the first step. A follow-up email asked for an additional US$69.99.
At least here the company is upfront about extra charges, unlike some competitors such as DirectUnlocks or MobileUnlocks, which rarely mention such costs clearly.
As for refunds, there are a few important conditions:
- US$8 eligibility check fee is charged on every request. This fee is non-refundable.
- Refunds can be requested, but only after 45 days. Before that period, any refund will only be given as store credit, not cash.
- While one page says you can apply within 45 days, the refund policy section elsewhere lists 30 days as the cut-off.
In short, refunds exist, but in most cases you’ll end up with store credit rather than your money back. This credit can be used for future unlocks, but it means you don’t truly recover the original payment.
Reviews of The Unlocking Company
While the features and pricing show what the service claims to do, it’s equally important to see how real users feel about it. Reddit discussions and other community threads give us a clearer picture of its legitimacy and reliability.
User Feedback on Legality/Fake
One Reddit post raised the question directly: “Is The Unlocking Company scamming me?” The user had paid for two Samsung unlocks and was later asked for more money.
Another member replied that it wasn’t exactly a scam. In their case, the company couldn’t unlock the phone directly but sent a Gevey SIM as an alternative. That worked, which shows the company is legitimate.
A more recent comment described the service as disappointing. The buyer was promised a 72-hour unlock but ended up waiting much longer and didn’t receive a successful result or refund.
User Comments on Delivery/Success Rate
One Reddit post described the experience of unlocking an iPhone 13 Pro Max. The user said The Unlocking Company kept them updated daily and remained friendly throughout the process. Still, the unlock itself never succeeded, leaving the iPhone locked even after months of waiting.
A Reddit user praised The Unlocking Company for successfully unlocking their phone and for fast delivery. However, other users questioned the truth of these flattering words.
Compared to many competitors like Official SIM Unlock, The Unlocking Company at least says that it will charge extra. That level of upfront clarity is worth noting.
Another point in its favor is the option to deliver a Gevey SIM when the unlock fails. Yet most of the reviews mentioning this are three years old. In recent months, there’s been little positive activity from the company, which makes it difficult to trust the service today.
Overall, The Unlocking Company does work, but there are risks and you have to accept them. If you don’t mind losing the US$8 eligibility fee, you can give it a try. Also, refunds today rarely come back as money. Instead, you’ll only get store credits, which many users see as useless.
Tutorial of The Unlocking Company
The Unlocking Company works entirely online, so you don’t need to install anything. The only information required from your phone is the IMEI number, which you can find by dialing *#06# on any device—Samsung, iPhone, Huawei or others. You’ll also need to know the original carrier that locked the phone.
How to Unlock Samsung or iPhone with TheUnlockingCompany.com
Step 1. Visit the official website.
Head to TheUnlockingCompany.com. On the homepage, select your phone manufacturer, choose your exact model and then hit the Unlock Phone button.
Step 2. Confirm device details and price.
You’ll be taken to a page that shows the price for your model. From here:
- Select your country.
- Choose the carrier your device is locked to.
- Enter the IMEI number you noted earlier.
The cost shown here is the initial fee. Keep in mind that there MIGHT (in some cases) be an additional fee later, depending on your carrier. Once done, click Add to Cart.
Step 3. Fill out checkout details.
Enter your name and email address. You can apply for a coupon code.
Step 4. Complete payment.
After entering your card number. Agree to the terms and conditions and then click Place Order.
Once the order is processed, the company claims delivery between 1–72 hours depending on the device and carrier. If successful, the unlock is permanent.
It does not support PayPal, so there is no third-party buyer protection.
Top Alternative to The Unlocking Company for Carrier Unlock
Instead of waiting on online unlocking services like The Unlocking Company, more people are moving toward software solutions. Among these, Passixer iPhone Unlocker has become the most trusted option for removing SIM lock from iPhone.
Passixer can clear iPhone carrier restrictions from any network worldwide, so you can insert another SIM and start making calls right away. The best part is that you only need to install the tool on your computer, connect your iPhone and the whole process finishes in about 30 minutes.
With the lock gone, your iPhone will accept SIMs from the carrier you choose. That means you can pick the best call or data plans in your region, travel freely and keep your device fully usable without limits.
Compared with using The Unlocking Company, applying Passixer to unlock iPhone carrier lock offers clear advantages:
How to Unlock iPhone Carrier with Passixer
Open Passixer and Pick Remove SIM Lock
Launch Passixer iPhone Unlocker on your PC/Mac, connect the iPhone with a USB cable and choose Remove SIM Lock on the main screen.
Start and Complete the Jailbreak
Click Start > iOS Jailbreak Tutorial. Then follow the on-screen guide to jailbreak the device (Passixer walks you through it). When the jailbreak finishes, click Next.
Confirm Device Info and Begin Removal
Check the model/iOS details Passixer show. If they look right, click Start SIM Lock Removal.
Reset Wi-Fi on the iPhone
Remove the SIM card from your iPhone. Go to Settings > Wi-Fi, tap Forget for every saved network and switch Wi-Fi Off. Return to Passixer to continue.
Let Passixer Finish the SIM Lock Removal
Passixer will process the removal automatically. When you see the success screen, the SIM lock is gone.
Final Words
The trade-off with online IMEI services: there’s always uncertainty. The Unlocking Company is no different. Even ignoring the fact that today’s success rate has dropped and users often walk away disappointed.
So, if you want a solution that actually works today, the answer is Passixer iPhone Unlocker. It is trusted for consistently unlock iPhone SIM lock in about half an hour.