[5 Fixes] Sign Out Is Not Available Due to Restrictions

by Lorena Hill

Updated on 2025-04-17

5min read

Want to switch to a new Apple ID on your iPhone but you are met with the Sign Out button being greyed out with a message, “Sign Out is not available due to restrictions.”? You may wondering “Why can’t I sign out of my Apple ID due to restrictions?” at that moment. Well, the general cause is Screen Time.

Next, you’ll learn how to adjust Screen Time settings and thus you can successfully sign out Apple ID on your iPhone.

Apple ID sign out | Sign Out Is Not Available Due to Restrictions

Quick Fixes: Apple ID Sign out Is Not Available Due to Restrictions

When to use: You want to sign out Apple ID without turning off Screen Time.

You don’t always have to turn off Screen Time just to sign out of your Apple ID. In many cases, three quick adjustments are enough, which don’t affect existing settings, be it app limits, downtime, or other restrictions you’ve set.

And here’s the important part: any changes require the Screen Time passcode. If you no longer remember it, skip ahead to the next section that we’ll show you how to reset Screen Time passcode or directly remove Screen Time using Passixer iPhone Unlocker.

Settings screen | Sign Out Is Not Available Due to Restrictions

Fix 1: Allow Account Changes

This setting is a prerequisite. If this setting is not enabled, no other fix will get you past the sign-out restriction while keeping Screen Time enabled. What’s happening here is simple: when Screen Time is turned on, it can silently block account-level changes through Content & Privacy Restrictions which includes signing out of your Apple ID.

There are two possible solutions:

  • If you set up Screen Time yourself, you can re-enable account changes with the passcode you remember.
  • If your device is part of a Family Sharing group and Screen Time is managed by a parent, the change must be made from the parent’s device.

In either case, Account Changes must be turned on from Screen Time to proceed.

Steps to Allow Account Changes:

Step 1. Head to Settings and scroll down to Screen Time. Once inside, select Content & Privacy Restrictions.

select Content and Privacy Restrictions | Sign Out Is Not Available Due to Restrictions

Step 2. You can either turn off the toggle entirely or scroll to Allow Changes To: > Account, and set it to Allow.

set Allow | Sign Out Is Not Available Due to Restrictions

Additionally, you can choose to turn off the main toggle at the top for Content & Privacy Restrictions. You’ll be prompted to enter your Screen Time passcode. Type it in and the setting will switch off.

enter Screen Time passcode | Sign Out Is Not Available Due to Restrictions

Wait a few seconds. Now, go back to the Apple ID section in Settings. The Sign Out option should now appear in red.

For parents using Family Sharing: You need to tap your child’s name under the Family section in Screen Time first to reach Content & Privacy Restrictions.

tap child name | Sign Out Is Not Available Due to Restrictions

Note: This adjustment means your child can also sign out on their own. So, those parental limits will also be lost if they choose to do so.

Fix 2: Turn off App & Web Activity and Then on

This adjustment is helpful when your Screen Time settings are syncing across multiple devices via iCloud. Here, the culprit is the Share Across Devices setting that blocks Apple ID sign-out. All you have to do is temporarily turn off that sync.

Steps to Turn off App & Web Activity and Turn back on

Step 1. Go to Settings, tap Screen Time, and turn off Share Across Devices.

Step 2. Now tap Turn Off App & Website Activity at the bottom. A confirmation sheet will appear. Tap the same option again and then enter your Screen Time passcode.

Wait a few seconds for the setting to apply and halt syncing across iCloud.

tap Turn Off App and Website Activity | Sign Out Is Not Available Due to Restrictions

Step 3. Once done, tap Turn On App & Website Activity again. This refreshes the setting and clears the hold preventing the sign-out. Or, you can sign out immediately, before turning the setting back on.

Step 4. Head back to your Apple Account page in Settings and scroll to the bottom. You’ll now see the Sign Out button in red—active and working.

Sign Out button | Sign Out Is Not Available Due to Restrictions

Fix 3: Turn Off Focus Sync and Status

Focus settings also sync across devices using iCloud, just like Screen Time. So, this can also trigger sign-out restrictions.

Steps to Disable Focus Settings:

Step 1. In Settings, scroll down and tap Focus (just above Screen Time).

Step 2. Inside, disable the Share Across Devices toggle. Then, tap Focus Status, and on the next screen, turn it off.

Note: If any Focus mode (like Sleep, Work, or Driving) are currently active, swipe into the Control Center and end it manually. You don’t have to remove the mode, just exit the session so it no longer interferes.

Once these are done, return to your Apple ID settings, scroll down and the Sign Out option should now be visible in red.

return to Apple ID | Sign Out Is Not Available Due to Restrictions

Further Fixes: Can’t Sign out of Apple ID Due to Restrictions

When to use: You don’t mind turning off Screen Time to fix the issue where the Sign Out option is unavailable.

If the above fixes don’t work for you, you can try to completely disable Screen Time feature to get the issue fixed. Next, we will show you how to turn off Screen Time on your iPhone, whether you have the passcode or not.

Fix 1: Turn Off Screen Time With Passcode

When you know the Screen Time passcode, disabling the feature is quick and direct. If you’re managing a child’s iPhone through Family Sharing, just remember: tap their name first and follow the same steps for their profile.

Step 1. Open Settings, scroll to Screen Time, and tap it.

Step 2. Scroll to the bottom, tap Turn Off App & Website Activity and confirm it.

confirm disabling Screen Time | Sign Out Is Not Available Due to Restrictions

Step 3. Enter the Screen Time passcode when prompted. After a moment, Screen Time will be disabled.

Now, head back to your Apple ID page, scroll down and you’ll now see the Sign Out option appear in red.

Apple ID page | Sign Out Is Not Available Due to Restrictions

Note: On older iOS versions, you need to first turn off the Screen Time Passcode and then disable the feature entirely.

turn off Screen Time Passcode | Sign Out Is Not Available Due to Restrictions

Fix 2: Disable Screen Time Without Passcode

When you forget your Screen Time passcode, the first instinct is simply to reset it using your Apple ID password. However, sometimes that reset isn’t possible. For instance: 

  • You’ve forgotten your Apple ID password and can’t reset it.
  • Screen Time was set up with an Apple ID you no longer have access to.
  • Your device is managed by a parent and the Forgot Passcode option can’t be used because their phone is lost or they’ve forgotten their login themselves.

Don’t worry. That doesn’t mean you’re out of options. You can use Passixer iPhone Unlocker to remove Screen Time passcode entirely, so the Sign Out button reappears.

Passixer removes the Screen Time lock without affecting your apps, photos, Apple ID, or any other data. No reset, no sign-out and just the passcode gone. It works with any iPhone, iPad, or iPod Touch model and runs on both Windows and Mac. Better yet, it smartly adapts to your iOS version. On iOS 11 or earlier, it reveals the forgotten passcode so you can turn it off yourself. On iOS 12 and up, it bypasses the restriction quietly in the background, bringing the Sign Out option back like it never left.

Key Feature:

  • Remove Screen Time restrictions without data loss and with a 99% success rate.
  • Unlock iPhone without passcode, Face ID or iTunes.
  • Remove a disabled Apple ID from iDevice without needing credentials.
  • Bypass iCloud Activation Lock without Apple ID or screen passcode.

Steps to Disable Screen Time Without Passcode

Step 1. Launch Passixer and select Screen Time from the main screen.

select Screen Time | Sign Out Is Not Available Due to Restrictions

Step 2. Connect your iPhone or iPad using a USB cable. Click Start.

click Start | Sign Out Is Not Available Due to Restrictions

Step 3. Passixer detects your iOS version and takes the right path:

  • On iOS 11 or earlier: it will reveal the old Restrictions passcode using your iTunes backup. Use the code to turn off Screen Time manually and bring back the Sign Out option.
  • reveal old Restrictions passcode | Sign Out Is Not Available Due to Restrictions

  • On iOS 12 and above, it removes the Screen Time passcode directly. Once done, go back to Settings > Apple ID and scroll down. You will find the Sign Out button is active again.
  • scroll down Apple ID screen | Sign Out Is Not Available Due to Restrictions

Fixed: Still Can’t Sign out of Apple ID After Disabling Screen Time

If the Apple ID sign-out option is still greyed out, even after you’ve turned off Screen Time, the cause could be MDM (Mobile Device Management) profiles, which is often set up by schools, workplaces, or from past configurations from the previous owner. These profiles silently restrict key actions, including the ability to sign out of your Apple ID. However, you’re not stuck. Passixer iPhone Unlocker can handle this too.

Passixer’s MDM removal feature works whether the profile is protected by an admin password or has no removal option in the settings. Once MDM is cleared from your iPhone, you can log out and sign in with your own Apple ID freely without losing access or data.

Steps to Remove MDM Without Password

Step 1. Launch Passixer and connect your iPhone or iPad using a USB cable. Next, select Remove MDM.

click Start Removing | Sign Out Is Not Available Due to Restrictions

Step 2. Click Start Removing under the Work Properly option.

click Start Removing | Sign Out Is Not Available Due to Restrictions

Step 3. Tap Start. If Find My is already off, the MDM lock will be removed instantly by Passixer. If it’s still on, follow the onscreen instructions to disable it. Once Find My is off, Passixer automatically clears the MDM profile.

tap Start | Sign Out Is Not Available Due to Restrictions

After the MDM removal is done, the Sign Out option is restored and your device returns to full use.

restored Sign Out | Sign Out Is Not Available Due to Restrictions

Final Words

You’ve now seen that every restriction stopping the Apple ID sign-out button has a way out, whether it’s Screen Time, Focus syncing, or a missing parental passcode. If you know the Screen Time or MDM passcode, the issue is quick to fix. However, even without them, Passixer steps in and makes things simple.

Passixer’s Screen Time and MDM unlock features work on any iPhone, iPad, or iPod Touch, even if the restrictions were set by someone else. So, you don’t have to worry about compatibility. Plus, its advanced technology ensures that everything else on your device stays as it is. So, you can use it safely and quickly.

Was this information helpful?

TrustScore 5 | 5
Previous article 2025 Pinfinder Review: Is It Safe and Free to Use?