Fixed: Your Account Has Been Disabled In The App Store

by Lorena Hill

Updated on 2024-02-02

5min read

Downloading and accessing apps is a daily norm for many Apple users. However, this becomes impossible when you encounter the ‘Your Account Has Been Disabled in the App Store’ error.

The ‘Your Account Has Been Disabled in the App Store’ error prevents you from downloading and updating apps or accessing cloud-based service on your Apple device. And this is usually due to various reasons, including entering the wrong login credentials multiple time.

In today’s post,  we will delve into all you need to know about the “Account has been disabled on App Store” problem. From it causes to the solutions. Read on and find out more.

Part 1: Reasons For “Your Account Has Been Disabled In The App Store” Error Message

There are several reasons why the “Your Account Has Been Disabled In The App Store” error might come up on your Apple device. Here we’ve explained the possible causes you should know:

  • Payment issues: Unsettled payments or issues with the payment method linked to the App Store account might result in disabling the account.
  • Security concerns: Suspicious or unusual account activity, such as multiple failed login attempts or violating Apple’s security policies, can lead to the disabling of the account.
  • Violation of Apple’s terms and conditions: Breaching Apple’s terms of service, like sharing an account, inappropriate content, or any other violations, could lead to the account’s disabling.
  • Account verification problems: Inaccurate personal information or failure to verify the account might trigger the disabling of the account.
  • Unresolved previous issues: If there were unresolved issues or warnings previously issued by Apple, they might result in the disabling of the account until the concerns are addressed.

Part 2: The Step-by-step Tutorial To Fix “Your Account Has Been Disabled In The App Store” Error

Having understood the reasons why you might encounter “Your Account Has Been Disabled In The App Store” error message on your iPhone, let’s check out the solutions to get rid of the issue quickly and easily.

Method 1: Reset Your Apple ID Password

As mentioned earlier, entering the wrong Apple ID  password multiple times is one of the main causes of “Your account has been disabled in the App Store” error. So, if you’ve typed the wrong password on your iPhone, you can easily reset your Apple ID password to fix the issue. Here is how to operate: 

Reset Your Apple ID Password using Settings

The fastest way to reset Apple ID password is by using the Settings app on your iPhone or Mac computer. Here is how:

Steps On iPhone

Step 1: Open the Settings app on your iPhone and tap on your name at the top of the screen.

Step 2: Go to “Password & Security” > “Change Password.”

Change Password | Fix Your Account Has Been Disabled In The App StoreS

Step 3: Enter your device’s current passcode.

Step 4: Enter the “New Password” you wish to use and follow the on-screen instructions to complete the process.

New Password | Fix Your Account Has Been Disabled In The App StoreS

Steps on Mac:

Step 1: Click on the “Apple Menu” at the top left side and select “System Preferences” from the drop-down menu.

Step 2: Click on “Apple ID” on the new window.

Apple ID | Fix Your Account Has Been Disabled In The App StoreS

Step 3: Select “Password & Security” > Change Password.

Password and Security | Fix Your Account Has Been Disabled In The App StoreS

Step 4: Enter your Mac password when prompted and click “Allow”.

Step 5: Enter the new password in the provided fields and click on “Change” to finish.

Change | Fix Your Account Has Been Disabled In The App StoreS

Step 3:  Sign in with your Apple ID and password.

Method 2: Unlock Your Apple ID

If you don’t have a laptop and can’t access the settings app on your iPhone, you can resort to using the iForgot website. Apple created this platform to enable users reset forgotten password without accessing the settings app. See the steps to use this method below:

Step 1: Visit the iForgot website on your computer or iOS device and click on “Reset Password.”

iForgot website | Fix Your Account Has Been Disabled In The App StoreS

Step 2: Enter your Apple ID (email) and the given “Characters”. Then, click “Continue.”

Characters | Fix Your Account Has Been Disabled In The App StoreS

Step 3: Enter the “Phone number” you linked to your Apple ID account.

Phone number | Fix Your Account Has Been Disabled In The App StoreS

Step 4: Follow the on-screen instructions to verify your identity and reset your password. After that, you can login fix the account disabled in App Store problem.

verify your identity | Fix Your Account Has Been Disabled In The App StoreS

Method 3: Sign Out and Sign In Your Apple ID Account

If you can’t identify the reason for the “Your Account Has Been Disabled On App Store” issue, a simple sign put and sign in can help fix the issue. Perhaps your device is unable to recognize your Apple ID.

Steps For iPhone:

Step 1: Open the Settings app on your iPhone.

Step 2: Tap on your name at the top of the screen.

Your Account Has Been Disabled On App Store | Fix Your Account Has Been Disabled In The App StoreS

Step 3: Scroll down and select “Sign Out.” Then, enter your Apple ID password to confirm the sign-out.

enter your Apple ID password | Fix Your Account Has Been Disabled In The App StoreS

Step 4: Sign in again with your Apple ID and password.

Steps For Mac:

Step 1: Click on the “Apple Menu” icon amd select “System Preferences.”

Step 2: Click on “Apple ID” and select “Overview” from the left pane.

Step 3: Finally, click on “Sign Out” and follow the on-screen instruction to complete the operation.

click Sign Out | Fix Your Account Has Been Disabled In The App StoreS

Method 4: Check Purchase Restriction and Update Your Payment Credentials

If the above method does not fix the issue, then there might be some billing issues or unpaid charges associated with your Apple ID. Yes, if there’s any billing issue associated with your Apple ID, it can lead to the account being disabled. To resolve this, check your purchase restrictions and update your payment methods using the following steps:

Steps For iPhone:

Step 1: Open the Settings app on your iPhone and tap on the name banner.

tap on the name banner | Fix Your Account Has Been Disabled In The App StoreS

Step 2:  Select “Payment & Shipping” and provide your “Apple ID Password”.

Apple ID Password | Fix Your Account Has Been Disabled In The App StoreS

Step 3: If there’s an issue with your payment method,  tap on “Add Payment Method” to change it.

Add Payment Method | Fix Your Account Has Been Disabled In The App StoreS

Steps For Mac:

Step 1: Open the App Store or iTunes on your Mac.

Open the App Store | Fix Your Account Has Been Disabled In The App StoreS

Step 2: Click on your “Apple ID Name” at the bottom left corner.

Apple ID Name | Fix Your Account Has Been Disabled In The App StoreS

Step 3:  Navigate to the top-right side and click on “View Information”.

View Information | Fix Your Account Has Been Disabled In The App StoreS

Step 4: Scroll to “Apple ID Summary” to view your payment information and select “Manage Payments” > “Continue.”

Manage Payments | Fix Your Account Has Been Disabled In The App StoreS

Step 5: Click on “Edit” to remove the current payment method and add a new one.

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Method 5: Wait it out

In some cases, the best solution may be to wait for about 24 hours. Apple might automatically reset temporary lock-outs after this period. You just need to ensure you have the correct password to sign back into your account when the temporary lock-out is over.

Method 6: Use a different device to access the App Store/iTunes

If you continue to experience the error message when using your iPhone, try accessing iTunes or the App Store using another Apple device or a web browser:

Step 1: Open Safari or Chrome browser on any device.

Step 2: Go to the Apple ID website.

Step 3: Sign in with your new Apple ID and password to access Apple features and services.

Method 7: Configure Date and Time

Incorrect date and time settings can sometimes cause issues with accessing the App Store and iTunes. Make sure your device’s date and time settings are correct:

Step 1: Open the Settings app on your iPhone.

Step 2: Go to “General” > “Date & Time.”

go General | Fix Your Account Has Been Disabled In The App StoreS

Step 3: Enable the “Set Automatically” toggle to sync the date and time with the network.

Method 8: Resolve Any Unpaid Charges

Do you have any outstanding or unpaid purchases of subscription associated with your Apple ID? If yes, then that might be the cause of the problem. Ensure you’ve settled all unpaid charges to reinstate your account.

To check whether you have an unpaid charges, do the following:

Step 1: Go to “Settings” and tap on the “Apple ID” banner.

Step 2: Select “Media & Purchases” and tap on “View Account”.

View Account | Fix Your Account Has Been Disabled In The App StoreS

Step 3:  Enter your Apple ID password and check if there are any unpaid charges to be cleared.

Enter your Apple ID password | Fix Your Account Has Been Disabled In The App StoreS

Method 9: Contact Apple Support For Help

If none of the above methods work, it’s best to contact Apple Support for personalized assistance. Visit the Apple Support website and start a chat or schedule a call with an Apple Support representative.

Bonus: Most Effective Way To Bypass iPhone/iPad Disabled Error Message Within Seconds

Besides the “You Account Has Been Disabled On App Store” error, another common problem many iOS users usually deal with is the iPhone disabled error. This usually happens when you enter the wrong screen lock passcode on your iPhone multiple times consecutively.

In such a situation, the best solution you can always count on to is the Passixer iPhone Unlocker.  It’s a powerful iOS/iPadOS unlock software that boasts excellent features to enable you to regain access to your locked device within a few minutes.

Passixer iPhone unlocker supports features to bypass iPhone disabled error, iCloud activation lock, screen time passcode,  screen lock (Face ID, Touch ID, and 4-digits & 6-digits passcode), and lots more. Besides, it has the highest rate of successful iPhone unlocking in the industry.

Key Features

  • Passixer is a powerful tool that can bypass the iPhone/iPad disabled error message within seconds.
  • It supports all iOS device models and is compatible with all versions of the iOS firmware, including the latest iOS 17.
  • With Passixer, you can also remove the Apple ID from your device and regain full access to all features and services.
  • Supports removal of iCloud activation lock, iTunes backup password, MDM, and screen lock without interacting with your iPhone data.

The following steps explains how you can bypass iPhone disabled error quickly using Passixer iPhone Unlocker:

Step 1: Start Passixer iPhone Unlocker on your Mac or Windows and click on the “Wipe Passcode” feature.

Wipe Passcode | Fix Your Account Has Been Disabled In The App StoreS

Step 2: Now, connect your iPhone to your Mac or PC using the relevant cable. Then, once the connection is established, your iPhone information will appear on your screen.

  • Check the information to confirm. Then, click the “Start” button to download the firmware pack that’s required to unlock your device.

Check the information to confirm | Fix Your Account Has Been Disabled In The App Store

Step 3: After the firmware package is successfully downloaded, press the “0000” code to unlock your iPhone.  This process should be done instantly.

press the 0000 code | Fix Your Account Has Been Disabled In The App StoreS

Step 4: Once your iPhone is unlocked, you can easily access it without passcode and your data will remain untouched.

Check the information to confirm | Fix Your Account Has Been Disabled In The App Store

FAQs

Q1: How Can I Reactivate My Apple Account?

The best way to reactivate your Apple Account is via the help of Apple Support. Yes, Apple Support will provide you with an access code to  reactivate your account quickly and easily.

Q2: How Long Does an Apple Account Stay Disabled?

It usually takes up to 24 hours of wait to be able to unlock a disabled Apple Account.  However, with the solutions discussed on this page, you should be able to fix the problem within a shorter period.

Q3: What Does It Influence When “Your Account Has Been Disabled In The App Store and iTunes”?

When you see the error message “Your account has been disabled in the App Store and iTunes,” it often means the following:

  • You cannot access Apple Books, App Store purchases, and iTunes purchases.
  • You may not have access to your iCloud account or any of the data stored in the account until you fix the problem.
  • Furthermore, you may not be able to access Apple services, and any Apple Store orders and repairs may need to be rescheduled.
  • Denied access to iMessage, FaceTime, and iCloud Mail.

Conclusion

Your Account Has Been Disabled in the App Store” error can be frustrating, especially when you have important things to do. However, with the solutions above, you should be able to resolve the issue effortlessly. You can start by resetting your Apple ID password and checking for payment issues before using other solutions.

Additionally, in case you encounter iPhone or iPad disabled problem  due to entring the wrong password, you can utilize a tool like Passixer iPhone Unlocker to fix the issue quickly.

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