Updated on 2025-10-09 views 5 mins read
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Having your iPhone suddenly refuse your correct passcode can be frustrating. Maybe you were using your iPhone just a few minutes ago, and now it won’t unlock even though you’re entering the right passcode. Or perhaps you woke up to find that your iPhone won’t accept your passcode after an automatic system update overnight. Whatever the situation, whether my iPhone passcode is not working or passcode not working on iPhone suddenly, you don’t need to panic.

In this guide, we’ll explain why this issue happens, show you risk-free fixes that won’t erase your data, cover official Apple solutions, and introduce reliable third-party methods if needed. By the end, you’ll know exactly how to regain access to your iPhone safely and efficiently.

Part 1. Why Is My iPhone Passcode Not Working?

If your iPhone passcode is not working suddenly, it doesn’t always mean you forgot the code. In many cases, small glitches or settings can block the correct passcode from being recognized. Here are the most common causes:

Cause Description Notes / Keywords
Software glitches / iOS update bugs After a new iOS update, the system may fail to recognize the passcode. my iPhone passcode not working, iOS update glitch
Wrong keyboard layout or region Keyboard switches to a different language, symbols, or numeric format. enter iPhone passcode not working, keyboard issue
Touch screen or hardware issues Cracked screen, unresponsive touch panel, or malfunctioning Home/Side button. iPhone passcode not working suddenly, hardware
Temporary system freeze or low battery Low battery or system overload may freeze the device and reject correct passcode. system freeze, low battery
iCloud / Apple ID sync delays Delays in Apple ID syncing can block iPhone from unlocking. Apple ID, passcode not recognized
Security lockout after repeated attempts Too many incorrect entries trigger Apple security lockout, making it look like passcode isn’t working. security lockout, passcode blocked
Checklist: Before You Panic

Wipe and clean the screen so it registers your touch properly.
Recharge your iPhone to rule out low battery.
Make sure the keyboard is set to the correct region and layout.
Restart your iPhone to clear minor glitches.

Quick Answer

Part 2: Fix iPhone Passcode Not Working (No Data Loss)

If your iPhone passcode is not working but you’re sure you entered it correctly, start with these simple fixes. They won’t erase any data and often solve the issue right away.

Method 1. Restart Your iPhone

A basic restart can clear temporary glitches. If the screen is unresponsive, try a force restart:

  1. iPhone 8 or later: Press and quickly release Volume Up, then Volume Down. Hold the Side button until the Apple logo appears.
  2. iPhone 7 / 7 Plus: Hold Volume Down + Side button until the Apple logo shows.
  3. iPhone 6s or earlier: Hold Home button + Top/Side button until restart.

This often resolves the “my passcode is not working on my iPhone suddenly” issue.

Restart Your iPhone | iphone passcode not working

A user shared on Apple Support Community that after their iPhone 13 Pro shut down from low battery, it refused the correct passcode after restarting. A force restart solved the problem instantly, showing how a simple reboot can restore normal function.

—— Apple Support Community

Method 2. Wait and Retry

If the issue is caused by a temporary freeze or iOS update, the passcode will usually work after waiting.

Steps

  1. Leave your iPhone untouched for 1–5 minutes.
  2. After the system stabilizes, re-enter your passcode carefully.

Method 3. Check Screen & Keyboard Settings

Steps

  1. Clean the screen to ensure touch input is recognized.
  2. Go to Settings > General > Keyboard and confirm the correct language and region.
  3. In Settings > Display & Brightness, turn off Display Zoom or other features that could affect input.

Check Screen | iphone passcode not working

Rsult: Fixes cases where the passcode isn’t working because of mis-typed digits, touch issues, or keyboard glitches.

Method 4. Verify Apple ID Status

If your passcode is tied to Apple ID verification (e.g., after a password reset), make sure your Apple ID is active and signed in correctly. A temporary Apple server issue can sometimes block the passcode.

  1. Go to Settings > [Your Apple ID] and confirm you’re signed in correctly.
  2. Check Apple’s System Status Page to ensure there are no temporary server outages.

One iPhone user reported that after restarting, the passcode screen froze because the keyboard didn’t load properly. The correct digits couldn’t be entered at all. A force shutdown fixed it immediately. This shows that input glitches, not the passcode itself, can be the real culprit.

—— Apple Support Community

Best for: Users who just updated iOS, restarted their device, or noticed glitches without actually forgetting their passcode.

Official Apple Methods to Fix Passcode not Working on iPhone

When the quick fixes don’t help and your iPhone still says “passcode not working”, Apple’s official solutions come into play. Keep in mind: most of these involve erasing your iPhone before you can set it up again.

Method 1. Use “Forgot Passcode?” (iOS 17 and later)

Best for: Users on iOS 17+ who remember their Apple ID and just want to reset the passcode.

Requirements: Wi-Fi connection, Apple ID & password.

Data impact: Erases iPhone, but you can restore data later from iCloud or iTunes backup.

Steps

Step 1. On the lock screen, enter the wrong passcode a few times until Forgot Passcode? appears.

Step 2. Tap it, sign in with your Apple ID & password.

Step 3. Follow the on-screen prompts to reset the passcode.

Restart Your iPhone | iphone passcode not working

👀 TOP TIP

If your iPhone is running iOS 15.2 to iOS 17(not included), tap Erase iPhone instead of Forgot Passcode option and then directly enter your Apple ID to start the erasing.

One iPhone 14 user on the Apple Support Community found that after updating to iOS 17, the device suddenly rejected the correct passcode. They used the new “Forgot Passcode?” option, signed in with their Apple ID, and reset successfully. The downside: the phone was erased, but iCloud backup restored everything.

—— Apple Support Community

Method 2. Erase iPhone via iCloud (Find My iPhone)

Best for: If your iPhone is lost, stolen, or you can’t access it physically.

Requirements: 

  • Find My iPhone is enabled.
  • Another internet-accessible device (browser or Apple device with Find My app).
  • Apple ID & password used on the locked iPhone.

Data impact: Complete erase, but allows restore from backup.

Option A: Use iCloud.com (Web Browser)

Step 1: Visit the official webpage for iCloud.com and hit the black Sign In icon found at the bottom of the screen displayed. Type the correct details, and click the right icon to proceed.

hit Sign In | iphone passcode not working

Step 2: Next, a notification will be directed to any of the devices linked to your Apple ID. Please, click Allow to grant permission, copy the 2FA code and enter in the space provided if required.

Step 3: Now, that you’ve successfully signed into your iCloud account, swipe down to where you have Find My and click on it.

click Find My | iphone passcode not working

Step 4: A screen with all the devices connected to your Apple ID will appear. Scroll through the list and click on your locked iPhone to proceed.

click locked iPhone | iphone passcode not working

Step 5: Select Erase This Device and provide your Apple ID password to confirm you are the authentic owner of the account. Once done, your iPhone will be wiped. You can unlock your iPhone without passcode and use it normally.

select Erase This Device | iphone passcode not working

Option B: Use Find My App (on Another Apple Device)

Step 1: Launch Find My app on another reliable iPhone, iPad or Mac(iPhone is taken as an example here).

Step 2: Switch to Me tab and tap Help a Friend. Next, hit Use a different Apple Account.

tap Use a different Apple Account | iphone passcode not working

Step 3: Sign into iCloud with the Apple ID used on your own iPhone.

Step 4: Select your iPhone from the device list and hit Erase This Device. Follow the onscreen steps to complete the erasing process.

erase iPhone in Find My app | iphone passcode not working

Tip: If you have a trusted device signed in with your Apple ID, simply open the Find My app, select Devices, and then choose your iPhone to restore it.

erase iPhone in trusted device | iphone passcode not working

Method 3. Restore with iTunes / Finder (Recovery Mode)

Best for: Users who can connect iPhone to a computer with a cable.

Requirements: Mac or Windows PC, iTunes/Finder, stable internet.

Data impact: Erases all data, reinstalls iOS, then lets you restore from backup.

Steps

Step 1. Connect your iPhone to your computer with a cable.

Step 2. Put the iPhone into Recovery Mode (button combos differ by model).

iPhone 8/X and Later models

  • Press down the Volume Up key and release.
  • Hold down the Volume Down button too and release it also.
  • Now, press down the Side button. Keep holding until you have the recovery mode screen on your iPhone.

iPhone 7/7 Plus

  • Press down the Volume Down and Power buttons together at the same time.
  • Continue holding down the aforementioned buttons until the recovery mode logo appears.

iPhone 6/6S and Earlier models

  • Hold down both the Home button and Power button together simultaneously.
  • Release both keys when you see the recovery mode screen.

recovery mode screen | passcode not working on iphone

Step 3. In Finder/iTunes, choose Restore.

recovery mode screen | passcode not working on iphone

Step 4. Wait for iOS to reinstall, then restore from backup.

A second-hand iPhone buyer discovered the seller’s old passcode no longer worked after restoring the phone. They used Recovery Mode in iTunes, erased the device, and reactivated it with their own Apple ID. This shows when a passcode is truly unrecoverable, iTunes restore is often the cleanest solution.

—— Apple Support Community

Method 4. DFU Mode Restore (Deeper Repair)

Best for: When Recovery Mode fails, or iOS is corrupted.

Requirements: Lightning/USB-C cable, Mac/PC with iTunes or Finder.

Data impact: Total wipe, reinstalls firmware and iOS from scratch.

Steps

Step 1. Connect iPhone to computer.

Step 2. Enter DFU Mode (button combos depend on model).

Step 3. Finder/iTunes will detect the iPhone in recovery; choose Restore.

Step 4. Wait for firmware + iOS reinstall, then restore data from backup.

One user reported that after a failed iOS update, their iPhone got stuck on the Apple logo screen and wouldn’t accept the correct passcode. Standard restart and Recovery Mode didn’t work. By entering DFU Mode (Device Firmware Update) and restoring via Finder, they were able to reinstall iOS completely. The phone was erased, but the backup restored everything afterward.

—— this Reddit thread

👀 Top Tip

All these Apple methods are designed to protect your data. If you don’t have a backup, once erased, your photos, apps, and settings will be gone.

Part 4. Fix iPhone Passcode Not Working Quickly– Third-Party Tools

If the official Apple methods don’t work for you — for example, if you forgot your Apple ID, your iPhone is stuck, or you don’t want to bother with complicated steps — third-party unlock tools can be a practical solution.

When to Consider These Tools
Apple ID is unknown or forgotten.
iPhone is stuck in “passcode not working” loop even after resets.
Recovery Mode / DFU restore keeps failing.
You prefer a faster, click-through process instead of manual steps.
What We Don’t
Most require a paid license to fully unlock.
Data may still be erased depending on the situation.

Steps to Unlock iPhone Using Passixer

Step 1 Install and Run Passixer

Download, install, and launch the Passixer software on your computer. On the quick start page, select Wipe Passcode.

step-img
Step 2 Confirm Device Information<

Passixer will analyze your iPhone and display its details. Make sure the information matches your device, then click Start to download and install the firmware package.

step-img
Step 3 Enter Confirmation Code

Once the firmware package is downloaded, type 0000 and click Unlock to confirm the operation.

step-img
Step 4 Unlocking Process

The unlocking will begin immediately. Wait until the process is complete. When finished, disconnect your iPhone and start using it without restrictions.

step-img

Part 5. Fixes for Apple ID Reset Passcode Not Working

Sometimes, your iPhone passcode issue is actually linked to your Apple ID. For example, after a password reset, your device may refuse the correct passcode because the Apple ID verification hasn’t completed.

Common Apple ID Passcode Issues

  • Verification delays: The system hasn’t synced your new Apple ID password yet.
  • Account lock: Too many failed login attempts can temporarily lock your Apple ID.
  • Outdated password: You changed your Apple ID password elsewhere, but your iPhone is still trying the old one.

Solutions

1. Reset via Apple Website

Best for: Users with access to a trusted device or browser.

Step 1: Click the Apple icon in the top pane and choose System Preferences from the drop-down menu.

choose System Preferences | iphone passcode not working

Step 2: Select Apple ID in the shown window.

click Apple ID | iphone passcode not working

Step 3: In the sidebar, choose Password & Security. Then, click Change Password in the right section.

click Change Password | iphone passcode not working

Step 4: Enter your device passcode and hit Allow.

Step 5: Type a new password twice and hit Change to save it.

hit Change | iphone passcode not working

👀 TOP TIP

After resetting, try entering your iPhone passcode again.

2. Use Two-Factor Authentication (2FA)

Best for: Accounts with 2FA enabled.

Step 1: Go to iforgot.apple.com and click Reset Password.

click Reset Password on Apple web | iPhone Correct Passcode Not Working

Step 2: Input your Apple ID and enter the provided code.

enter Apple ID | iPhone Correct Passcode Not Working

Step 3: Choose to reset the password through emails or security questions. Then, follow the onscreen instructions to complete the password reset job.

reset Apple ID password with emails | iPhone Correct Passcode Not Working

👀 TOP TIP

This can immediately resolve cases where your iPhone refuses the correct passcode due to pending Apple ID verification.

3. Contact Apple Support

Best for: Locked accounts, repeated verification failures, or if you don’t have a trusted device.

Steps:

Step 1. Visit Apple Support.

Step 2. Select Apple ID → Forgot Apple ID password.

Step 3. Follow instructions to speak with an Apple advisor.

Tips to Avoid Passcode Issues on iPhone

To reduce the chances of encountering “my iPhone passcode is not working” or “passcode not working on iPhone suddenly”, follow these practical tips:

Keep iOS Updated, But Back Up First

  • Always update to the latest iOS to fix bugs and security issues.
  • Before updating, back up your iPhone via iCloud or iTunes/Finder to avoid potential data loss.

Regularly Back Up Your iPhone

  • Schedule routine backups to ensure you can restore data if your device ever becomes inaccessible.
  • Use iCloud, iTunes/Finder, or third-party backup software.

Use Memorable but Strong Passcodes

  • Avoid overly simple or easily guessable passcodes.
  • Combine numbers, letters (if using alphanumeric), and symbols for security.

Maintain Your Screen and Accessories

  • Clean your iPhone screen regularly to ensure touch inputs register correctly.
  • Check for faulty chargers, cables, or cases that may interfere with touchscreen functionality.

Enable Multiple Unlock Options

  • Use Face ID or Touch ID in addition to your passcode.
  • This provides alternative ways to unlock your iPhone if one method fails.
👀 TOP TIP

Even with these precautions, occasional glitches can occur. Regular backups and knowing quick fixes (Part 2) can save you time and stress.

FAQs

Q1. What if I don’t know my Apple ID password?

Without your Apple ID, official Apple methods like Forgot Passcode or iCloud/Find My won’t work.

Options include:

  • Recover your Apple ID via Apple ID recovery page.
  • Use a trusted device for 2FA.
  • Consider a third-party unlock tool like Passixer Unlocker.
Q2. Why doesn’t “Forgot Passcode?” show up on my iPhone?
Forgot Passcode? only appears on iOS 15.2+ / iOS 17+ devices. Ensure your iPhone is connected to Wi-Fi and has an Apple ID signed in. If it still doesn’t appear, you may need to use iTunes/Finder recovery or a third-party unlock tool.
Q3. Can Apple unlock my iPhone for free?
  • Apple will not unlock an iPhone without verifying ownership.
  • Official methods like iTunes/Finder or iCloud require your Apple ID and may erase data, but they are free if you follow the steps yourself.
  • If your device is locked and you don’t have Apple ID credentials, you may need a paid third-party tool.

Conclusion

Experiencing a situation where my iPhone passcode is not working or passcode not working on iPhone suddenly can be stressful, but there’s no need to panic. Most cases are caused by temporary glitches, iOS updates, keyboard/input issues, or Apple ID verification delays.
By following this structured approach, you can unlock your iPhone safely, minimize data loss, and understand why your passcode might suddenly stop working. Remember: you’re not alone — many users encounter similar issues, and the solutions outlined here have been proven to work across multiple real-life scenarios.

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