[6 Proven Solutions] How To Fix Apple ID Not Active?

by Aria Ford

Updated on 2024-02-02

5min read

Hi, please I need help with my Apple account. I don’t know why it’s showing the Apple ID not active error when I try to log in. Is this a problem with the Apple server or have my account been hacked? Please help.

The Apple ID not active error is not new. It usually occurs for various reasons. Perhaps your Apple ID account is disabled, there’s an Apple system update that flagged your account, etc.

If you’re experiencing the Apple ID lock problem, you’ve come to the right page. Here, we’ve discussed six proven solutions you can use to fix Apple ID is not active without any complication.

Part 1: What Is Apple ID Not Active?

“Apple ID Not Active” refers to a situation where your Apple ID is not currently active or functioning properly. It means that you may not be able to sign in to your account, download apps, or access any Apple services associated with it.

Apple ID Not Active | Apple ID Not Active

Part 2: Top Reasons Why Your Apple ID Is Not Active

  • Incorrect Apple ID or Password: One of the most common reasons for an inactive Apple ID is entering the wrong Apple ID or password. Make sure you are entering the correct credentials and check for any typos.
  • Account Security Measures: Apple may temporarily disable your Apple ID for security reasons. This can happen if there are multiple failed login attempts, suspicious activity on your account, or if Apple detects a potential security breach. In such cases, you may need to verify your identity or reset your password to reactivate your Apple ID.
  • Inactivity: If you haven’t used your Apple ID for an extended period of time, Apple may deactivate it. This is done as a security measure to protect your account. To reactivate your Apple ID, you may need to go through a verification process or update your account information.
  • Billing Issues: If there are any billing issues with your Apple ID, such as an expired credit card or unpaid balances, your account may be temporarily suspended. Ensure that your payment information is up to date and resolve any outstanding payment issues to reactivate your Apple ID.
  • Server Issues: Sometimes, Apple’s servers may experience temporary outages or technical difficulties, which can result in your Apple ID not being active. In such cases, the issue is usually resolved automatically once the server problem is fixed.
  • iCloud Issues: If this is a used device and the previous owner of the phone has not logged out of iCloud, then ask the previous user to log out of iCloud, i.e. remove the device from the list. If not, you may receive an error with not active Apple ID.

Part 3: The Proven Solutions To Fix Apple ID Not Active Within A Few Clicks

Method 1: Restart Your iPhone

The first thing you can always do when you experience an “Apple ID Not Active” problem is to restart your iPhone. This can help you troubleshoot certain software glitches that might be causing the problem. See how to restart iPhone below:

Step 1: Simultaneously press and hold down the “Side” button.

Apple ID Not Active | Apple ID Not Active

Step 2: Slide the “Power Off” button as shown in the screenshot below right. Then, wait for your iPhone to completely turn off.

Step 3: After the shutdown is successful, wait for some minutes. Then, press and hold down the side button to restart your iPhone.

Method 2: Verify Apple System Status

If the above method does not work, you can check the Apple system status page to confirm whether there’s a error iCloud mail. Perhaps there could be an ongoing maintenance update that might cause Apple ID not active.

Here is how to check the Apple ID status via Apple system status:

Step 1: Go to “Apple System Status” page.

Verify Apple System Status | Apple ID Not Active

Step 2: Scroll to “iCloud Mail.” If the circle next to iCloud mail is red, then there’s a problem with the service. Otherwise, iCloud mail works perfectly well. You can proceed to the next method.

Method 3: Connect to a Stable Internet Connection 

Using an unstable internet connection can also cause Apple ID is not active problems. So, if the iCloud mail shows no issue on the Apple System Status page, you should try checking your internet connection or switch to a more stable one if possible.

But if this does not solve the problem, let’s try another method.

Method 4: Reset Your Apple ID Password

Another way you can approach the issue is to reset your Apple ID password. All you need is to follow the steps outlined below to operate.

Step 1: Open the “Settings” app on your iPhone and tap on your “Apple ID Name”.

Step 2: Select “Password & Security” > Change Password.

Reset Your Apple ID Password | Apple ID Not Active

Step 3: Enter your “iPhone Passcode” when prompted. Then, type the new Apple ID password you’d like to use in the provided fields and tap “Change” to finish.

Method 5:  Reach out to Apple Support

Enter your iPhone Passcode | Apple ID Not Active

You can seek help from Apple Support if the error still persist. All you need is to visit any of the nearest local Apple store within your region and report the “Apple ID Not Active” problem to any member of Apple support team. They should be able to help you get rid of the problem. But keep on mind that this process can be time consuming and you might be asked to provide some details, like your iPhone purchase receipt and other.

Method 6: Remove Your Apple ID from iPhone  

If no nearby Apple store in your area, and the problem  still exists, your final resort is to remove the Apple ID from your iPhone using Passixer iPhone Unlocker.

Passixer iPhone Unlocker is one of the best tools that enables you to remove Apple ID from iPhone conveniently.  It offers many excellent features, including Apple ID removal, Screen time passcode removal, iCloud activation lock removal, passcode wiper, and lots more.

With Passixer iPhone Unlocker, you don’t necessarily need to be tech-savvy to get rid of the Apple ID lock problem, and it supports all iPhone models, including the latest iPhone 15 and iOS 17 version.

Key Features

  • Enable the seamless removal of Apple ID from iPhone without requiring password or any information about your device.
  • It had a high success rate in unlocking iOS devices, ensuring 100% safety and security of user privacy during the process.
  • Extend support across different  iOS devices, encompassing iPhones, iPads, and iPods, with compatibility spanning the latest iOS versions for widespread accessibility.
  • It’s very efficient in removing various iPhone locks, including screen time passcodes, iCloud activation locks, Face ID, Touch ID, and 4/6-digit passcodes, providing comprehensive unlocking solutions for users with any experience level.

The steps to remove Apple ID from iPhone using Passixer iPhone Unlocker are outlined below:

Step 1: Start the Passixer iPhone Unlocker app on your Mac or PC and select “Remove Apple ID” feature.

Remove Apple ID | Apple ID Not Active

Step 2: Connect your iPhone to the computer and click on the “Start” button. But ensure you read the requirements displayed on your screen before you proceed.

Connect your iPhone to the computer | Apple ID Not Active

Step 3: Once you click the Start button, Passixer iPhone Unlocker will start removing the Apple ID from your iPhone if the “Find My” feature and two-factor authentication is enabled. However, if it’s only the “Find My” feature that is enabled, the activation lock screen will be activated,and you’ll need to bypass it first (Passixer can also be used for this task). After making sure you’ve turned off Find My and double validation, enter 0000 to confirm.

Passixer iPhone Unlocker 3 | Apple ID Not Active

Step 4: After that, your device information will be displayed, please click the Start button after confirming

Passixer iPhone Unlocker 4 | Apple ID Not Active

Step 5: Wait for Passixer to remove your Apple ID. Follow the on-screen instructions to set your new Apple ID and click “OK”.

Passixer iPhone Unlocker 5 | Apple ID Not Active

  • Ensure you don’t shake or disconnect the iPhone from the computer during this process. Or else, you’ll have to restart the operation.


Addressing the issue of an inactive Apple ID can be efficiently achieved with the proven solutions discussed in this article. Whether it’s verifying your account information, resetting your password, or reaching out to Apple Support, these straightforward steps empower users to swiftly resolve the “Apple ID not active” dilemma. But if all else fails and you’re looking for an u:timate solution to fix the problem, Passixer iPhone Unlocker is the best solution to help you get rid of the Apple ID not active issue smoothly.

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